[{"data":1,"prerenderedAt":813},["ShallowReactive",2],{"/en-us/blog/modern-software-development-problems-require-modern-ai-powered-devsecops":3,"navigation-en-us":40,"banner-en-us":450,"footer-en-us":460,"blog-post-authors-en-us-William Arias":699,"blog-related-posts-en-us-modern-software-development-problems-require-modern-ai-powered-devsecops":713,"blog-promotions-en-us":751,"next-steps-en-us":803},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":26,"isFeatured":12,"meta":27,"navigation":28,"path":29,"publishedDate":20,"seo":30,"stem":34,"tagSlugs":35,"__hash__":39},"blogPosts/en-us/blog/modern-software-development-problems-require-modern-ai-powered-devsecops.yml","Modern Software Development Problems Require Modern Ai Powered Devsecops",[7],"william-arias",null,"ai-ml",{"slug":11,"featured":12,"template":13},"modern-software-development-problems-require-modern-ai-powered-devsecops",false,"BlogPost",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"Modern software development problems require modern AI-powered DevSecOps","Learn how applying AI can help solve common development challenges.",[18],"William Arias","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749662840/Blog/Hero%20Images/ai-experiment-stars.png","2023-09-07","The landscape of software development is already being impacted by the integration of AI tools. GitLab is making that impact a positive one.\nInfusing AI throughout the software development lifecycle lowers the barrier for everyone to contribute. Let's take a look how organizations can evolve the idea _\"every company is a software company\"_ into _\"every company should be an AI-first company\"_ and how this transformation can happen by embracing\nAI-powered DevSecOps.\n\nAn effective way to demonstrate how AI can be a game-changer for software development teams is to walk through a detailed scenario. In this example, you'll see how applying [GitLab Duo](https://about.gitlab.com/gitlab-duo-agent-platform/), the suite of AI capabilities powering workflows, to a dilemma that many organizations face – how to automate complex customer-facing tools – can improve the experience for DevSecOps teams and customers alike.\n\n## Challenge: Keeping customer Q&A systems from going stale\n\nImagine a large financial services firm has an extensive FAQ section on its website but keeping that information up to date and easy to navigate has become increasingly difficult. Also, the FAQs don't cover queries that are less frequent but should be easy to respond to.\n\n![FAQ](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/faq-improved.gif)\n\nTo resolve this, the company proposed building an AI-enabled Q&A system that not only answers common queries but also other finance-related questions.\nThe process to build the AI-enabled system described above can look like this:\n\n![process](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/process-demo.png)\n\n### Problem definition and collaboration\n\nThe journey begins with a GitLab issue. This is where the team collaborates, discusses ideas, and brainstorms to define the problem and scope of work.\nCollaborating on solving the Q&A system problem results in a lengthy issue thread where it can be challenging to quickly understand the status of the work. Anyone new to the issue or even current participants may need to spend considerable time reading comments to get an overview of the problem status and the decisions that have been made. AI-driven text summarization simplifies understanding of the comments, allowing developers and business teams to align on the problem and requirements.\n\n![AI-driven text summary](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/summary-hd.png)\n\nText summarization applied to issue comments\n\nGitLab provides an AI-generated summary right in the issue where all the collaboration took place, thus helping development teams to get an overview of the main points and takeaways. The AI-generated summary enables developers and other team members to quickly extract and review key points from the issue without having to read through long conversations.\n\n### Solution development\n\nThe proposed solution involves leveraging a large language model (LLM) to build a Q&A system. The AI-generated summary allows developers to quickly break down the requirements and store them in GitLab using [Requirements management](https://docs.gitlab.com/user/project/requirements/).  The requirements are stored as easy-to-understand items with their own criteria of success and expected behavior as depicted in the figure below:\n\n![requirements](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/requirements.png)\n\nAI Q&A system requirements in GitLab\n\nHaving clear requirements is key to starting implementation of a successful solution, creating a [merge request](https://docs.gitlab.com/user/project/merge_requests/), and iterating on the solution to the problem.\n\nWhile working towards a solution, GitLab Duo Code Suggestions can help developers focus. Leveraging generative AI, Code Suggestions provides relevant suggestions reducing time spent on repetitive or common code. This frees up developers to focus their efforts on complex problems that require deeper understanding of the codebase and business logic.\n\n![code-suggestions](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/code-suggestion.png)\n\nGenerated code speeds up development\n\nDevelopers get code suggestions inline in their integrated development environment, or IDE, as they type or after prompting the model with code comments. The suggestions are predicted based on the code written before the cursor and the file extension of the script.\n\n### Efficient code review\n\nLet's consider that, until this point, developers working on the AI-enabled\nQ&A system have committed code contributions to build the solution. And it is also evident that infusing AI into the software development lifecycle has allowed the team to move faster. To move faster without compromising quality, however, it’s important to carry out code reviews on all the contributions done so far by the development team. Code reviews help developers share knowledge and maintain high-quality software.\n\nCompanies like the one in this scenario might have a large number of developers, and identifying suitable reviewers can be challenging and time consuming. To resolve this, the company can leverage [GitLab Duo Suggested\nReviewers](https://about.gitlab.com/gitlab-duo-agent-platform/). This feature employs machine learning to suggest the most relevant code reviewers, streamlining and speeding up the review process.\n\n![suggested-reviewers](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/suggested-review-sa.png)\n\nSuggested reviewers appear in the reviewer dropdown\n\nThe machine learning algorithm that powers Suggested Reviewers learns from the project’s contribution graph data; the suggestions it generates are contextual to the changes made in the code.\n\n### Code review summarization and test generation\n\nAI-driven text summarization helps in understanding suggested code changes derived from the code review at a glance. In our scenario, once the appropriate reviewer has been chosen, this person can go through the code and submit comments, propose changes, or identify potential edge cases that may have been overlooked. Getting a quick summary of all the suggested code changes before diving into the details can potentially speed up software delivery.\n\n![mr-summary](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/MR-Summary.png)\n\nCode Review summary\n\nAs part of the review, it is important to make sure that all the functions have been tested. If there was the case of an overlooked test, once again it is possible to leverage generative AI within GitLab to create [test cases](https://docs.gitlab.com/ci/test_cases/).\n\n![suggest-test-cases](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/suggest-test-cases.png)\n\nTest cases generated by AI\n\nIn the figure below, we see the test code generated by AI. This provides helpful assertions that can also serve as an inspiration for discovering edge cases that might have not been considered before.\n\n![test cases](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/test-cases-created.png)\n\nSuggested test cases\n\nThis solidifies the quality of the project codebase, closing the loop of efficient code reviews.\n\n### Minimizing context switching\n\nAllowing developers to obtain guidance and answers to GitLab-related questions without leaving the platform can be achieved by interacting with\nGitLab Duo Chat functionality.This AI-powered feature reduces context switching and enables developers or other team members to ask open questions and request information using natural language. Let's assume that a developer wasn't exactly sure how to leverage AI to generate test cases like the ones requested during the code review. Using GitLab Duo Chat, the developer can ask how to achieve exactly that without having to leave the platform, as depicted in the figure below:\n\n![GitLab Duo\nChat](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/chat.png)\n\nGitLab Duo Chat\n\n\n\n\nInteracting with the platform using natural language provides a convenient way to achieve results and get things done while minimizing context switching, improving the software delivery experience and speed. Now, speaking of speed, let's dive into the realm of continuous integration/continuous delivery and deployment (CI/CD).\n\n### GitLab CI/CD\n\nThe AI-infused DevSecOps approach described so far aligns and enhances CI/CD methodologies. The financial services company in this scenario uses these continuous methodologies to deliver software faster since these are proven ways to automatically build, test, secure, and deploy software.\n\n![chatbot-pipeline](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/pipelines.png)\n\nGitLab CI/CD pipeline\n\nThe figure above depicts the CI/CD pipeline that is triggered and used in the development of our LLM Financial Q&A system. The jobs it executes are:\n\n- Build: creates the container with its respective code and dependencies\n\n- Test: unit testing and security scanners, which help ensure that no code\nvulnerabilities are being introduced\n\n- Deploy: puts the solution in the hands of end users\n\nOnce the solution is deployed, end users can ask questions to it, and the\nFAQ problem can be considered solved.\n\n![chatbot](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/chatbot.gif)\n\nThe AI touchpoints explored in this scenario and that led to the faster development of our AI-powered Q&A system are seamlessly integrated within\nDevSecOps methodologies, enhancing the development and operations experience.\n\n![devsecops-ml](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/devsecops-embedded.png)\n\nUltimately, this increases the likelihood of a successful and secure deployment of the AI-powered Q&A system.\n\n### Recap\n\nGoing back to the process overview, in the following table we see how the different AI touchpoints are used throughout the software development lifecycle.\n\n|  | What AI-powered DevSecOps can do for you | Feature |\n| --- | --- | --- |\n| ![brainstorming](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/brainstorm.png) | AI generates a summary of the discussions and provide the most relevant information for your team to move forward in the solution development | [Summarize issues](https://docs.gitlab.com/user/ai_features/#summarize-issue-discussions) |\n| ![requirements](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/solution-requirements.png) | The team agrees on a chatbot and break down the application requirements and set criteria it must fulfill | [Requirements management](https://docs.gitlab.com/user/project/requirements/) |\n| ![develop](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/develop.png) | Developers leverage Code Suggestions to speed up code and generate tests | [Code Suggestions](https://docs.gitlab.com/user/project/repository/code_suggestions/) |\n| ![reviewer](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/suggested-reviewer.png) | Quickly find the most suitable person to review code changes and move on in the delivery process | [Suggested Reviewers](https://docs.gitlab.com/user/project/merge_requests/reviews/data_usage/#:~:text=Suggested%20Reviewers%20is%20the%20first,and%20GitLab%20user%20account%20metadata.) |\n| ![code-review](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/review.png) | Summarize Merge Request, which includes code summary, helps contributors understand the most important changes that need to be addressed | [Summarize Merge Request](https://docs.gitlab.com/user/ai_features/#summarize-merge-request-changes) |\n| ![pipeline](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/buildtest.png) | CI/CD and integrated security | [CI/CD testing](https://docs.gitlab.com/ci/testing/) |\n| ![deploy](https://about.gitlab.com/images/blogimages/2023-07-24-modern-problems-modern-devsecops/deploy.png) | Kubernetes agent, and multi-cloud deployments | [Kubernetes integration](https://docs.gitlab.com/user/clusters/agent/) |\n\nWatch the video walkthrough of the financial services scenario:\n\n\u003C!-- blank line -->\n\n\u003Cfigure class=\"video_container\">\n  \u003Ciframe src=\"https://www.youtube.com/embed/LifJdU3Qagw?si=fpfvuhJQ_jYmYrT2\" frameborder=\"0\" allowfullscreen=\"true\"> \u003C/iframe>\n\u003C/figure>\n\n\u003C!-- blank line -->\n\nAs organizations embark on their AI journey, more and better software will have to be created. Drawing insights from DevSecOps combined with AI-powered workflows provides a solid foundation to enjoy the benefits of AI, unlock new use cases, and provide robust solutions that learn from data.\nUltimately, AI enables organizations to enhance software development practices and to tackle modern problems with modern solutions.\n\nGet started with GitLab Duo today with this [free trial of GitLab\nUltimate](https://gitlab.com/-/trials/new?glm_content=default-saas-trial&glm_source=about.gitlab.com%2Fsolutions%2Fai%2F).",[23,24,25],"DevSecOps","DevSecOps 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and Anthropic: Governed AI for enterprise development","GitLab deepens its Anthropic Claude integration, bringing governed AI, access to new models, and cloud flexibility to enterprise software development.",[719],"Stuart Moncada","https://res.cloudinary.com/about-gitlab-com/image/upload/v1776457632/llddiylsgwuze0u1rjks.png","2026-04-28","For enterprise and public sector leaders, the tension is familiar: Software teams need to move faster with AI, while security, compliance, and regulatory expectations only get more stringent. GitLab deepens its Anthropic Claude integration so organizations get access to newly released Claude models inside GitLab’s intelligent orchestration platform where governance, compliance, and auditability already run.\n\nClaude powers capabilities across GitLab Duo Agent Platform as the default model out of the box, across a variety of use cases from code generation and review to agentic chat and vulnerability resolution. If you've used GitLab Duo, you've already experienced how Duo agents automate workflows across the entire software development lifecycle (SDLC).\n\nThis accelerates the integration of Claude’s capabilities into GitLab, broadens how enterprises can deploy them, and reinforces what makes GitLab fundamentally different as a platform for software development and engineering: governance, compliance, and auditability built into every AI interaction.\n\n> \"GitLab Duo has accelerated how our teams plan, build, and ship software. The combination of Anthropic's Claude and GitLab's platform means we're getting more capable AI without changing how we work or how it is governed.\"\n>\n> – Mans Booijink, Operations Manager, Cube\n\n## The real differentiator: Governed AI\n\nWith GitLab, governance controls and auditing are built into the SDLC. When Claude suggests a code change through the GitLab Duo Agent Platform, that suggestion flows through the same merge request process, the same approval rules, the same security scanning, and the same audit trail as every other change. AI doesn't get a shortcut around your controls. It operates within them.\n\nAs GitLab moves deeper into agentic software development, where AI autonomously handles well-defined tasks, the governance layer becomes more important. An AI agent that can open a merge request, help resolve a vulnerability, or refactor a service needs to be auditable, attributable, and subject to the same policy enforcement as a human developer. That requirement is an architectural decision GitLab made from the start, and one that grows more consequential as AI agents take on broader responsibilities.\n\n## Enterprise deployment flexibility\n\nThis also expands how organizations access the latest Claude models through GitLab. Claude is available within GitLab through Google Cloud's Vertex AI and Amazon Bedrock, which means enterprises can route AI workloads through the hyperscaler commitments and cloud governance frameworks they already have in place. No separate vendor contract. No new data residency questions. Your existing Google Cloud or AWS relationship is the on-ramp. \n\nGitLab is now also available in the [Claude Marketplace](https://claude.com/platform/marketplace), allowing customers to purchase GitLab Credits and apply them toward existing Anthropic spending commitments – consolidating AI spend and simplifying how teams discover and procure GitLab alongside their Anthropic investments.\n\n## Advancing an agentic future\n\nGitLab's vision for agentic software development, where AI handles defined tasks autonomously across planning, coding, testing, securing, and deploying, requires models with strong reasoning, reliability, and safety characteristics. It also requires a platform where those autonomous actions are fully governed.\n\nAgentic workflows demand models with strong reasoning, reliability, and safety characteristics, criteria that guide how GitLab selects and integrates AI model partners. And GitLab's governance framework helps ensure that as AI agents assume more advanced development work, enterprises maintain full visibility and control over what those agents do, when they do it, and how changes are tracked.\n\n## What this means for GitLab customers\n\nIf you're already using GitLab Duo Agent Platform, you'll get access to Claude models and deeper AI assistance across your software development lifecycle, all within the governance framework you already rely on.\n\nIf you're evaluating AI-powered software development platforms, you shouldn't have to choose between advanced AI capabilities and enterprise control. This strategic integration is built to deliver both.\n\n> Want to learn more about GitLab Duo Agent Platform? [Get a demo or start a free trial today](https://about.gitlab.com/gitlab-duo-agent-platform/).",[25,724,277],"product",{"featured":28,"template":13,"slug":726},"gitlab-and-anthropic-governed-ai-for-enterprise-development",{"content":728,"config":738},{"title":729,"description":730,"authors":731,"heroImage":733,"date":734,"body":735,"category":9,"tags":736},"Give your AI agent direct, structured GitLab access with glab CLI","The GitLab CLI (glab) provides AI agents structured, reliable access to projects via the MCP, eliminating friction. This tutorial shows how you can speed up code review and issue triage.",[732],"Kai Armstrong","https://res.cloudinary.com/about-gitlab-com/image/upload/v1776347152/unw3mzatkd5xyfbzcnni.png","2026-04-27","\nWhen teams use GitLab Duo, Claude, Cursor, and other AI assistants, more of the development workflow runs through an AI agent acting on your behalf — reading issues, reviewing merge requests, running pipelines, and helping you ship faster. Most developers are already using the GitLab CLI (`glab`) from the terminal to interact with GitLab. Combining the two is a natural next step.\n\n\nThe problem is that without the right tools, AI agents are essentially guessing when it comes to your GitLab projects. They might hallucinate the details of an issue they've never seen, summarize a merge request based on stale training data rather than its actual state, or require you to manually copy context from a browser tab and paste it into a chat window just to get started. Every one of those workarounds is friction: it slows you down, introduces the possibility of error, and puts a hard ceiling on what your agent can actually do on your behalf. `glab` changes that by giving agents a direct, reliable interface to your projects.\n\n\nWith `glab`, your agent fetches what it needs directly from GitLab, acts on it, and reports back — so you spend less time relaying information and more time on the work that matters.\n\n\nIn this tutorial, you'll learn how to use `glab` to give AI agents structured, reliable access to your GitLab projects. You'll also discover how that unlocks a faster, more capable development workflow.\n\n\n## How to connect your AI agent to GitLab through MCP\n\n\nThe most direct way to supercharge your AI workflow is to give your AI agent native access to `glab` through Model Context Protocol ([MCP](https://about.gitlab.com/topics/ai/model-context-protocol/)).\n\n\n MCP is an open standard that lets AI tools discover and use external capabilities at runtime. Once connected, your AI assistant can read issues, comment on merge requests, check pipeline status, and write back to GitLab, all without copying anything from the UI or writing a single API call yourself.\n\n\n To get started, run:\n\n\n ```shell\n # Start the glab MCP server\n glab mcp serve\n ```\n\n\n Once your MCP client is configured, your AI can answer questions like *\"What's the status of my open MRs?\"* or *\"Are there any failing pipelines on main?\"* by querying GitLab directly, not scraping the web UI, not relying on stale training data. See the [full setup docs](https://docs.gitlab.com/cli/) for configuration steps for Claude Code, Cursor, and other editors.\n\n\n One detail worth knowing: `glab` automatically adds `--output json` when invoked through MCP, for any command that supports it. Your agent gets clean, structured data without you needing to think about output formats. And because `glab` uses the official MCP SDK, it stays compatible as the\n protocol evolves.\n\n\n We've also been deliberate about *which* commands are exposed through MCP. Commands that require interactive terminal input are intentionally\n excluded, so your agent never gets stuck waiting for input that will never come. What's exposed is what actually works reliably in an agent context.\n\n\n ## Let your AI participate in code review\n\n\n Most developers have a backlog of MRs waiting for review. It's one of the most time-consuming parts of the job and one of the best places to put\n AI to work. With `glab`, your agent doesn't just observe your review queue, it can work through it with you.\n\n\n ### See exactly what still needs addressing\n\n\n Start with this:\n\n\n ```shell\n glab mr view 2677 --comments --unresolved --output json\n ```\n\n\n This input returns the full MR: metadata, description, and every\n unresolved discussion, as a single structured JSON payload. Hand that to\n your AI and it has everything it needs: which threads are open, what the\n reviewer asked for, and in what context. No tab-switching, no copy-pasting\n individual comments.\n\n\n \n ```json\n {\n   \"id\": 2677,\n   \"title\": \"feat: add OAuth2 support\",\n   \"state\": \"opened\",\n   \"author\": { \"username\": \"jdwick\" },\n   \"labels\": [\"backend\", \"needs-review\"],\n   \"blocking_discussions_resolved\": false,\n   \"discussions\": [\n     {\n       \"id\": \"3107030349\",\n       \"resolved\": false,\n       \"notes\": [\n         {\n           \"author\": { \"username\": \"dmurphy\" },\n           \"body\": \"This error handling will swallow panics — consider wrapping with recover()\",\n           \"created_at\": \"2026-03-14T09:23:11.000Z\"\n         }\n       ]\n     },\n     {\n       \"id\": \"3107030412\",\n       \"resolved\": false,\n       \"notes\": [\n         {\n           \"author\": { \"username\": \"sreeves\" },\n           \"body\": \"Token refresh logic needs a test for the expired token case\",\n           \"created_at\": \"2026-03-14T10:05:44.000Z\"\n         }\n       ]\n     }\n   ]\n }\n ```\n\n\n Instead of reading through every thread yourself, you ask your agent  *\"what do I still need to fix in MR 2677?\"* and get back a prioritized summary with suggested changes. This all happens from a single command.\n\n\n ### Close the loop programmatically\n\n\n Once your AI has helped you address the feedback, it can resolve\n discussions:\n\n\n ```shell\n # List all discussions — structured, ready for the agent to process\n glab mr note list 456 --output json\n\n # Resolve a discussion once the feedback is addressed\n glab mr note resolve 456 3107030349\n\n # Reopen if something needs another look\n glab mr note reopen 456 3107030349\n ```\n\n\n\n ```json\n [\n   {\n     \"id\": 3107030349,\n     \"body\": \"This error handling will swallow panics — consider wrapping with recover()\",\n     \"author\": { \"username\": \"dmurphy\" },\n     \"resolved\": false,\n     \"resolvable\": true\n   },\n   {\n     \"id\": 3107030412,\n     \"body\": \"Token refresh logic needs a test for the expired token case\",\n     \"author\": { \"username\": \"sreeves\" },\n     \"resolved\": false,\n     \"resolvable\": true\n   }\n ]\n ```\n\n\n\n Note IDs are visible directly in the GitLab UI and API, no extra lookup needed. Your agent can work through the full list, verify each fix, and\n resolve as it goes.\n\n\n ## Talk to your AI about your code more effectively\n\n\n Even if you're not running an MCP server, there's a simpler shift that makes a huge difference: using `glab` to feed your AI better information.\n\n\n Think about the last time you asked an AI assistant to help triage issues or debug a failing pipeline. You probably copied some text from the GitLab UI and pasted it into the chat. Here's what your agent is actually\n working with when you do that:\n\n\n ```text\n open issues: 12 • milestone: 17.10 • label: bug, needs-triage ...\n ```\n\n\n Compare that to what it gets with `glab`:\n\n\n \n ```json\n [\n   {\n     \"iid\": 902,\n     \"title\": \"Pipeline fails on merge to main\",\n     \"labels\": [\"bug\", \"needs-triage\"],\n     \"milestone\": { \"title\": \"17.10\" },\n     \"assignees\": []\n   },\n   ...\n ]\n ```\n\n\n Structured, typed, complete; no ambiguity, no parsing guesswork. That's the difference between an agent that can act and one that has to ask\n follow-up questions.\n\n\n If you're using the MCP server, you get this automatically: `glab` adds `--output json` for any command that supports it. If you're working directly\n from the terminal, just add the flag yourself:\n\n\n ```shell\n # Pull open issues for triage\n glab issue list --label \"needs-triage\" --output json\n\n # Check pipeline status\n glab ci status --output json\n\n # Get full MR details\n glab mr view 456 --output json\n ```\n\n\n We've significantly expanded JSON output support in recent releases. It now covers CI status, milestones, labels, releases, schedules, cluster agents, work items, MR approvers, repo contributors, and more. If `glab` can\n retrieve it, your AI can consume it cleanly.\n\n\n ### A real workflow\n\n\n ```shell\n $ glab issue list --label \"needs-triage\" --milestone \"17.10\"\n --output json\n ```\n\n\n ```text\n Agent: I found 2 unassigned bugs in the 17.10 milestone that need triage:\n 1. #902 — Pipeline fails on merge to main (opened 5 days ago)\n 2. #903 — Auth token not refreshing on expiry (opened 4 days ago)\n Both are unassigned. Want me to draft triage notes and suggest assignees based on recent commit history?\n ```\n\n\n ## Your agent is never limited to built-in commands\n\n\n `glab`'s first-class commands cover the most common workflows, but your agent is never limited to them. Through `glab api`, it has authenticated access to the full GitLab REST and GraphQL API surface, using the same session, with no extra credentials or configuration required.\n\n\n This is a meaningful differentiator. Most CLI tools stop at what their commands expose. With `glab`, if GitLab's API supports it, your agent can do it. It's always working from a trusted, authenticated context.\n\n\n A practical example: fetching just the list of changed files in an MR before deciding which diffs to pull in full:\n\n\n ```shell\n # Get changed file paths — lightweight, no diff content yet\n glab api \"/projects/$CI_PROJECT_ID/merge_requests/$CI_MERGE_REQUEST_IID/diffs?per_page=100\" \\\n | jq '.[].new_path'\n\n# Then fetch only the specific file your agent needs\nglab api \"/projects/$CI_PROJECT_ID/merge_requests/$CI_MERGE_REQUEST_IID/diffs?per_page=100\" \\\n| jq '.[] | select(.new_path == \"path/to/file.go\")'\n ```\n\n\n ```text\n \"internal/auth/token.go\"\n \"internal/auth/token_test.go\"\n \"internal/oauth/refresh.go\"\n ```\n\n\n For anything the REST API doesn't cover (epics, certain work item queries, complex cross-project data),  `glab api graphql` gives you the full\n GraphQL interface:\n\n\n ```shell\n   glab api graphql -f query='\n {\n   project(fullPath: \"gitlab-org/gitlab\") {\n     mergeRequest(iid: \"12345\") {\n       title\n       reviewers { nodes { username } }\n     }\n   }\n }'\n ```\n\n ```json\n{\n   \"data\": {\n     \"project\": {\n       \"mergeRequest\": {\n         \"title\": \"feat: add OAuth2 support\",\n         \"reviewers\": {\n           \"nodes\": [\n             { \"username\": \"dmurphy\" },\n             { \"username\": \"sreeves\" }\n           ]\n         }\n       }\n     }\n   }\n }\n\n ```\n\n\n Your agent has a single, authenticated entry point to everything GitLab exposes without the token juggling, separate API clients, or configuration\n overhead.\n\n\n ## What's coming and your feedback\n\n\n Two improvements we're actively working on will make `glab` even more useful for agent workflows:\n\n\n **Agent-aware help text.** Today, `--help` output is written for humansvat a terminal. We're updating it to surface the non-interactive alternative\n for every interactive command, flag which commands support `--output json`, and generally make help a useful resource for agents discovering\n capabilities at runtime — not just humans.\n\n\n **Better machine-readable errors.** When something goes wrong today, agents get the same human-readable error messages as terminal users. We're\n changing that so errors in JSON mode return structured output, giving your agent the information it needs to handle failures gracefully, retry intelligently, or surface the right context back to you.\n\n\n Both of these are in active development. If you're already using `glab` with an AI tool, you're exactly the audience we want feedback from.\n\n\n * **What friction are you hitting?** Commands that don't behave well in agent contexts, error messages that aren't actionable, gaps in JSON output\n coverage. We want to know.\n\n * **What workflows have you unlocked?** Real usage patterns help us prioritize what to build next.\n\n\n Join the discussion in [our feedback issue](https://gitlab.com/gitlab-org/cli/-/issues/8177) — that's where we're shaping the roadmap for agent-friendliness, and where your input will have the most direct impact. If you've found a specific gap, [open an issue](https://gitlab.com/gitlab-org/cli/-/issues/new). If you've got a fix in mind, contributions are welcome. Visit [CONTRIBUTING.md](https://gitlab.com/gitlab-org/cli/-/blob/main/CONTRIBUTING.md) to get started.\n\n\n The GitLab CLI has always been about giving developers more control over their workflow. As AI becomes a bigger part of how we all work, that means making `glab` the best possible interface between your AI tools and your GitLab projects. We're just getting started and we'd love to build the next part with you.\n",[25,724,737],"tutorial",{"featured":28,"template":13,"slug":739},"give-your-ai-agent-direct-structured-gitlab-access-with-glab-cli",{"content":741,"config":749},{"title":742,"description":743,"authors":744,"heroImage":733,"date":746,"body":747,"category":9,"tags":748},"GitHub Copilot's new policy for AI training is a governance wake-up call","Learn what GitHub's Copilot policy change means for regulated industries, and why GitLab's commitment to customer data privacy matters.",[745],"Allie Holland","2026-04-20","GitHub recently [announced](https://github.blog/news-insights/company-news/updates-to-github-copilot-interaction-data-usage-policy/) a significant change to how it handles data from Copilot users. Starting April 24, 2026, interaction data from Copilot Free, Pro, and Pro+ users, including inputs, outputs, code snippets, and associated context, will be used to train AI models by default, unless users actively opt out. Copilot Business and Enterprise customers are exempt under existing contract terms.\n\nFor organizations in regulated industries, including finance, healthcare, defense, and public sector, the policy shift raises questions that go beyond individual developer preferences. It forces a harder look at a question that engineering and security leaders should be asking every AI vendor in their stack: Do you train on our code? \n\nGitLab's answer is no. GitLab does not train AI models on customer code at any tier, and AI vendors are contractually prohibited from using customer inputs or outputs for their own purposes. The [GitLab AI Transparency Center](https://about.gitlab.com/ai-transparency-center/) makes that commitment auditable: a single location documenting which models power which features, how data is handled, subprocessor relationships, and data retention periods. The GitLab AI Transparency Center also lists the compliance status of each feature, including confirmation that GitLab's current AI features do not qualify as high-risk systems under the EU AI Act. It's a standard GitLab CEO Bill Staples has consistently [reiterated](https://www.linkedin.com/posts/williamstaples_gitlab-1810-agentic-ai-now-open-to-even-activity-7443280763715985408-aHxf?utm_source=share&utm_medium=member_desktop&rcm=ACoAABsu7EUBcb_a1-JHKS9RC0B5rf8Ye-5XM60) and one reflected in GitLab's mission and [Trust Center](https://trust.gitlab.com/).\n\n## What the policy change actually means\n\nGitHub's announcement also specifies that the data may be shared with GitHub affiliates, including Microsoft, for AI development purposes.\n\nA policy change of this nature forces organizations to re-examine their AI governance posture, audit their Copilot license tiers, and confirm that the right controls are configured across their teams.\n\n## Why AI governance matters in regulated environments\n\nSource code is often among an organization's most sensitive intellectual property. It may contain references to internal systems, reflect proprietary business logic, or touch data flows governed by strict retention and access policies. When that code passes through an AI assistant, questions about training data usage, model vendor relationships, and data residency become compliance concerns.\n\nThe exposure is particularly acute for financial services firms that have invested in proprietary algorithms, fraud detection logic, credit risk models, underwriting rules, trading strategies. When AI tooling processes that code and uses it to train models serving competitors, vendor data practices become an IP concern.\n\nFinancial institutions operating under [the Federal Reserve's Supervisory Guidance on Model Risk Management (SR 11-7) and the](https://www.federalreserve.gov/supervisionreg/srletters/sr1107.htm) [Digital Operational Resilience Act (DORA)](https://eur-lex.europa.eu/eli/reg/2022/2554/oj/eng) are required to maintain documented, auditable oversight of third-party technology providers, including understanding how those providers handle data. Third-party AI tools used in development workflows increasingly fall within the scope of model risk oversight, and material changes to vendor data practices require updated documentation. \n\nIn the public sector, [the National Institute of Standards and Technology Special Publication 800-53 (NIST 800-53)](https://csrc.nist.gov/publications/detail/sp/800-53/rev-5/final) and the [Federal Information Security Modernization Act (FISMA)](https://www.cisa.gov/topics/cyber-threats-and-advisories/federal-information-security-modernization-act) establish that sensitive or classified code must never leave a controlled boundary. For U.S. Department of Defense and intelligence community environments in particular, a vendor's default data posture is an operational concern. In healthcare, [the Health Insurance Portability and Accountability Act (HIPAA)](https://www.hhs.gov/hipaa/index.html) governs how patient-adjacent data is handled by third parties, and development environments that touch clinical systems increasingly fall within that scope.\n\nAcross all of these contexts, the common thread is the same: A vendor policy that changes data usage defaults, requires individual opt-out, and offers different protections depending on account tier introduces exactly the kind of uncontrolled variable that compliance teams cannot afford.\n\n## What regulated industries actually need from AI vendors\n\nRegulated organizations have largely moved past debating whether to adopt AI in development workflows. The focus now is on doing so in a way they can defend to regulators, boards, and customers. That shift has surfaced a consistent set of requirements regardless of sector.\n\n**Contractual certainty.** Regulated firms need to know, with specificity, what happens to their data. A clear, documented, unconditional commitment is what's required, not something that varies by plan or requires action before a deadline.\n\n**Auditability.** Model risk management frameworks require organizations to understand and validate the AI systems they deploy, including the training data behind those models and the third parties involved in their development. Vendors who cannot answer these questions create documentation risk for the organizations relying on them.\n\n**Separation from vendor incentives.** When an AI vendor trains models on customer usage data, code and workflows become inputs to a system that also serves competitors. For institutions with proprietary trading logic, underwriting models, or fraud detection systems, that's a genuine IP exposure.\n\n## GitLab's position on AI data governance\n\nGitLab does not use customer code to train AI models. This commitment applies at every tier, and AI vendors are contractually prohibited from using inputs or outputs associated with GitLab customers for their own purposes.\n\nThis is a deliberate architectural and policy choice, not a feature of a particular pricing tier. As GitLab's [post on enterprise independence](https://about.gitlab.com/blog/why-enterprise-independence-matters-more-than-ever-in-devsecops/) notes, data governance has become \"an increasingly critical factor in enterprise technology decisions, driven by a complex web of national and regional data protection laws and growing concern about control over sensitive intellectual property.\"\n\nGitLab is also cloud-neutral and model-neutral while supporting self-hosted deployments, not commercially tied to any single cloud provider or large language model (LLM). That i[ndependence matters](https://about.gitlab.com/blog/why-enterprise-independence-matters-more-than-ever-in-devsecops/) for regulated organizations evaluating vendor concentration risk. The [AI Continuity Plan](https://handbook.gitlab.com/handbook/product/ai/continuity-plan/) documents how vendor changes are managed, including material changes to how AI vendors treat customer data, a direct response to the governance requirements under frameworks like [DORA](https://handbook.gitlab.com/handbook/legal/dora/). \n\n## The governance gap AI teams need to close\n\nGitHub's policy update is a reminder that for organizations in regulated industries, understanding exactly how an AI tool handles data is a prerequisite for using it at all. That means asking vendors for clear, documented answers: Is our data used for model training? Who are your AI model subprocessors? What happens if a vendor changes its data practices? Can we deploy in a way that keeps all AI processing within our own infrastructure? What indemnification do you offer for AI-generated output?\n\nVendors who can answer those questions clearly, and document those answers in an auditable form, are vendors you can build on. **Those who cannot will create compliance debt every time they ship a policy update.** And when a vendor can change its data practices with 30 days notice, that's not a partnership built for regulated industries. That's a liability.\n\n> Learn more about GitLab's approach to AI governance at the [GitLab AI Transparency Center](https://about.gitlab.com/ai-transparency-center/).",[25,724],{"featured":12,"template":13,"slug":750},"github-copilots-new-policy-for-ai-training-is-a-governance-wake-up-call",{"promotions":752},[753,766,777,789],{"id":754,"categories":755,"header":756,"text":757,"button":758,"image":763},"ai-modernization",[9],"Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":759,"config":760},"Get your AI maturity score",{"href":761,"dataGaName":762,"dataGaLocation":244},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":764},{"src":765},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":767,"categories":768,"header":769,"text":757,"button":770,"image":774},"devops-modernization",[724,36],"Are you just managing tools or shipping innovation?",{"text":771,"config":772},"Get your DevOps maturity score",{"href":773,"dataGaName":762,"dataGaLocation":244},"/assessments/devops-modernization-assessment/",{"config":775},{"src":776},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":778,"categories":779,"header":781,"text":757,"button":782,"image":786},"security-modernization",[780],"security","Are you trading speed for security?",{"text":783,"config":784},"Get your security maturity score",{"href":785,"dataGaName":762,"dataGaLocation":244},"/assessments/security-modernization-assessment/",{"config":787},{"src":788},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"id":790,"paths":791,"header":794,"text":795,"button":796,"image":801},"github-azure-migration",[792,793],"migration-from-azure-devops-to-gitlab","integrating-azure-devops-scm-and-gitlab","Is your team ready for GitHub's Azure move?","GitHub is already rebuilding around Azure. Find out what it means for you.",{"text":797,"config":798},"See how GitLab compares to GitHub",{"href":799,"dataGaName":800,"dataGaLocation":244},"/compare/gitlab-vs-github/github-azure-migration/","github azure migration",{"config":802},{"src":776},{"header":804,"blurb":805,"button":806,"secondaryButton":811},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":807,"config":808},"Get your free trial",{"href":809,"dataGaName":51,"dataGaLocation":810},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":506,"config":812},{"href":55,"dataGaName":56,"dataGaLocation":810},1777576635989]